BrandXpart (brandxpart.com)

These Terms and Conditions ("Terms") govern your access to and use of the website brandxpart.com ("Site") and the digital marketing, web design, and related services ("Services") provided by BrandXpart ("we," "us," "our," "the Agency"). By accessing the Site, submitting an inquiry, or engaging our Services, you ("Client," "you," "your") agree to be bound by these Terms. If you do not agree, please do not use the Site or engage our Services.

BrandXpart provides digital marketing and related services, which may include but are not limited to:

• Search Engine Optimization (SEO) and Local SEO
• Google Ads and Meta Ads management
• Website design and development
• Social media marketing and management
• Lead generation
• Content marketing, graphics, and video editing

Specific deliverables, timelines, and scope for any engagement will be defined in a separate written proposal, quote, Statement of Work (SOW), or service agreement ("Engagement Document") agreed upon between the Client and BrandXpart. In the event of a conflict between these Terms and an Engagement Document, the Engagement Document will govern for that specific engagement.

Content on this Site — including text, graphics, logos, images, and case studies — is the property of BrandXpart or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use this content without our prior written consent.

You agree not to use the Site for any unlawful purpose, to transmit malicious code, or to attempt unauthorized access to our systems.

We may update, modify, or discontinue any part of the Site at any time without prior notice.

All proposals and quotes issued by BrandXpart are valid for the period stated in the proposal (or, if unstated, 14 days from issue date) and are subject to change thereafter.

An engagement is confirmed only upon written acceptance of the proposal/quote by the Client (email confirmation is sufficient) and, where applicable, receipt of the agreed deposit or advance payment.

Any changes to project scope after confirmation may result in revised timelines and additional charges, to be agreed upon in writing before work proceeds.

Fees for Services will be as set out in the applicable Engagement Document.

Unless otherwise agreed, projects require an upfront deposit before work begins, with the balance due upon completion or per the milestone schedule stated in the proposal.

Recurring services (e.g., SEO, social media management, ad management) are billed in advance on a monthly basis unless otherwise specified.

Late payments beyond the due date may result in suspension of Services and/or late fees as specified in the Engagement Document.

All fees are exclusive of any third-party costs (e.g., ad spend, domain/hosting fees, paid tools, or stock assets) unless explicitly stated as included.

Ad spend for Google Ads/Meta Ads campaigns is separate from our management fees and is paid directly to the ad platform by the Client or through a method agreed in writing.

To deliver Services effectively, the Client agrees to:

• Provide timely access to necessary accounts, assets, credentials, and information (e.g., website access, ad accounts, brand assets, content approvals).
• Review and respond to deliverables, drafts, and approval requests within a reasonable time (typically 3–5 business days unless otherwise agreed), as delays may impact project timelines.
• Ensure that any content, data, or materials supplied to BrandXpart do not infringe on third-party rights and comply with applicable laws.

Upon full payment for a project (e.g., website design/development), ownership of the final agreed deliverables transfers to the Client, except for any third-party licensed elements (stock photos, plugins, themes, fonts) which remain subject to their original licenses.

BrandXpart retains the right to use completed work (with Client's general consent) in its portfolio, case studies, and marketing materials, unless the Client requests confidentiality in writing.

Any proprietary tools, templates, frameworks, or processes developed by BrandXpart remain the intellectual property of BrandXpart, even when used within a Client project.

Both parties agree to keep confidential any non-public business, technical, or financial information disclosed during the engagement, and not to disclose such information to third parties without prior written consent, except as required by law.

BrandXpart applies industry best practices and data-driven strategies across SEO, paid advertising, and content marketing. However, we do not guarantee specific rankings, traffic volumes, lead numbers, sales, or ad platform outcomes, as these depend on factors outside our control (e.g., search engine algorithm changes, ad platform policies, market competition, and Client's own business factors).

Any performance figures, benchmarks, or projections shared are estimates based on experience and available data, not guarantees.

SEO and organic growth strategies typically require sustained effort over months to show measurable results; timelines communicated are estimates, not commitments.

Either party may terminate an ongoing (recurring) engagement by providing written notice as specified in the Engagement Document (commonly 30 days).

For project-based work, cancellation by the Client after work has commenced will require payment for work completed to date, calculated on a pro-rata or milestone basis.

Deposits paid to secure a project slot or cover initial work are generally non-refundable once work has begun, except where required by law.

BrandXpart reserves the right to terminate or pause an engagement for non-payment, breach of these Terms, or provision of unlawful/misleading materials by the Client.

Our Services may involve the use of third-party platforms (e.g., Google, Meta, WordPress, hosting providers, SEO/marketing tools). BrandXpart is not responsible for outages, policy changes, account suspensions, or data loss caused by these third-party platforms, though we will make reasonable efforts to assist the Client in resolving such issues.

To the extent permitted by applicable law, BrandXpart's total liability for any claim arising from the Services shall not exceed the total fees paid by the Client for the specific Service giving rise to the claim in the preceding three (3) months. BrandXpart shall not be liable for indirect, incidental, or consequential damages, including loss of profits, revenue, or data.

The Client agrees to indemnify and hold BrandXpart harmless from any claims, damages, or expenses arising from the Client's provided content, materials, instructions, or use of the Services in violation of applicable laws or third-party rights.

Our collection and use of personal data submitted through the Site or during an engagement is governed by our Privacy Policy . By using the Site or our Services, you consent to the practices described therein.

These Terms shall be governed by and construed in accordance with the laws of the People's Republic of Bangladesh. Any disputes arising under these Terms shall first be addressed through good-faith negotiation between the parties; if unresolved, disputes shall be subject to the exclusive jurisdiction of the courts of Dhaka, Bangladesh.

BrandXpart may update These Terms from time to time. The updated version will be posted on this page with a revised "Last Updated" date. Continued use of the Site or Services after changes take effect constitutes acceptance of the revised Terms.

For questions about these Terms, please contact us at: